I've only been into Bud's a couple of times; first for a routine oil change, and second for rear breaks--an unexpected visit. Both occasions have been above and beyond. Everyone is genuinely happy to help and all do so in an honest and courteous approach. Never have I been pushed to get more work done than what was discussed up front and that's always appreciated for a girl on a budget. I love that I can trust Bud's to do an exceptional job on my Volvo every time. I live in Seattle now but still take my car down to Marysville for oil changes--it's worth it.