When I called the first time I spoke with Steve and he was beyond helpful letting me know the price of the type of inspection I needed and the rough timeline for repairs for what I was looking at. When I called to make my appointment I spoke with Mel, who was just as helpful as Steve was. They got me in pretty quickly, dropped my car off last Wednesday and they had it done and repaired this Monday. They told me the cost and that was it, there were absolutely no hidden fees, and the best part never once did they try to upsell me or try to guilt me into getting more than I wanted or even needed done right away. Overall, they did an amazing job and they are gonna be my go to place for my car for sure.