Brought in my CRV to have the timing belt, water pump, and vtec actuator replaced. Found out I have a timing chain (my mistake). This shop does a “180 diagnostic” free of charge. Technician, Stephen, would not allow me to speak on the phone, I had to interrupt him to get a word in. Tried to claim my NGK spark plugs were corroded and needed to be replaced with 15k miles on them. Technician then spun his story saying they were “dirty”. Also tried charge me $160 for an oil change, while my oil life was at 70%. Tried to sell me carbon and fuel testing on my 200k mile, commuter car. All this, and the shop did not inspect my water pump, timing chain, or vtec actuator. Nathan, the sales rep, who is nice, said they would look into it while servicing my vehicle. So my $1900 quote just became +$2500. Came in at 8:00 to discuss what was going on. As stated earlier, the technician wouldn’t allow me to speak and tried to freak me out by overloading with information and “issues” At this point, I was distrustful. I took my car back prior to them doing any work to it. (They only inspected) and was planning on doing the work I requested the next week. Scheduled an appointment. Found a better shop that was more trustworthy. This shop called me 4 times regarding the same appointment. Don’t recommend coming here if you have a specific need in mind. They will try and get you for all they can. Don’t let your wives or daughters come here. They will overwhelm them into purchasing more work than they need.