Mon - Fri: 8:00 AM - 5:00 PM
5

Fantastic customer service. I took my 2008 tandem axel boat trailer in for a complete inspection on wheel bearings for an upcoming trip to Oregon. They had my trailer tore apart the next day and called me with the diagnoises. Instead of just telling me the news over the phone Travis asked me to swing by the shop in person to go over the evaluation. Unfortunately, my trailer was in really bad shape due to years of saltwater immersions. Together we decided that the best cousrse of action was to order new axels, spindels and hub kits vs buying a new trailer. Once the new axels arrived they were able to swap the axels out with the new parts in one business day and save my trip to Oregon and save me half the cost of a new trailer. Travis kept me posted with phone calls keeping me informed of the status the repair. I am very satisfied with my experience at Bud's.

5

5

I am surprised by the bad reviews for Bud's. I have been taking my BMW there for the past two years and believe that I have always been treated fairly and found their prices to be reasonable. Their customer service is outstanding. I love their Toys for Tots/free oil change program at Christmas time. What a great deal for the customers and the community!

5

They use no guile and tell you honestly what is going on with your vehicle. Price wise is great for honest work. These guys are reliable and honest. Good customer service.Travis is good man to have up front. The mechanics warn their pay by their hard work!

5

Buds is the best place I have been to for auto repair. Travis is friendly, shows concern and not to mention the fast service. I was told by one shop was gonna cost over $3000 to fix my van and at buds they where not out to fix was not broken or take me to the cleaners. Got my van fixed after the weekend. Even loaned me a vehicle while they had mine. I will return to them and only them for any auto repair and would recommend anyone to them.

5

Great customer service and fixed my 2006 Dodge when my transmission went out. Shifts better than new now!!! Recommend to everyone.

5

This is definitely a 5 star place ! If you have any problems with your car this is the place to go! I brought my car in today they checked it out and they fixed it! Now I got a running car again thank god!! Thanks guy for all your hard work!! 🙂

5

di a great job on my 2004 dodge ram 3500 . runs better than new

5

I brought my Ford to Bud's transmission back in February of this year for brake work, oil change, power steering flush and brake fluid flush and they did a wonderful job. The staff were knowledgeable and courteous, they washed my car before returning it to me. They also provided a loaner vehicle so I didn't have to reschedule my appointment and they were able to get these repairs done within 24 hours.

5

Bud's Auto Repair and Transmission was AMAZING to work with! I bought a used BMW from a dealership on January 16th 2016 and within a week my serpentine belt had started to make noise and when I went to look under the hood I had found that the belt had started to walk off my pulley tensioner. I called the dealership I bought the car from and the service writer had said that they didn't work on BMW's but they were willing to take a look. If it was an easy fix, they would try to fix it and if it was not they were going to have to send it to a specialist. (I didn't purchase the vehicle from a BMW dealer). I had bought the after-market warranty so I decided to find someone who works on BMW's to fix the car. I checked the dealerships in Seattle and Bellevue. Seattle never returned my message, which was irritating. Then Bellevue didnt have a rental car for me to use and said I would have to find one. They also took forever to return my phone call. So I was incredibly stressed out, unsure of how I was going to get to work while the car was getting repaired and I found Buds through a quick google search. I called and they were super friendly on the phone and told me they could get me in that day and that they would have a loaner vehicle I would be able to use. I was SO happy! I brought the car down that day and got the loaner vehicle, which was free! Buds called the after-market warranty people for me after they diagnosed the issue (bad pulley tensioner). They also found that the oil canister gaskets were bad, which was great because I had saw the oil but figured whoever had changed the oil last was sloppy and it just needed to be cleaned off. The warranty people decided to NOT cover the repairs, which really had me angry. They had said that it was a pre-existing condition since I had only owned the car for a very short time. So anyways, I was panicking because I couldnt afford the repairs after just purchasing the car and Travis was very friendly and offered assistance with my bill. It was really nice. He totally understood where I was coming from and even let me rant to him a little bit. Buds was very thorough too. They had done a dye test on my car because there was oil on the backside of the engine where it is hard to see if youre not looking for it, and determined that my valve cover gasket was leaking as well. They called the warranty people for me for this too and when it turns from a seep to a weap the warranty would cover it, which was great news since they didnt want to cover the other items. I decided to call the dealership where I had bought the car and ask for help since I had bought the warranty. After a few back and forth phone calls with them, I got irritated again and gave the number to Buds and Travis called for me to talk to the manager and got it taken care of. The dealership had given him a credit card number and before I could call the check the car was already done and ready. They detailed and washed the car for me too! I couldnt believe that the dealership had actually paid for my repairs. Normally, that doesnt happen. I was so grateful to have Buds helping me get this whole mess sorted out. They were incredibly empathetic to my situation and are just wonderful to work with. Plus the prices for an oil change on my car and very reasonable compared to other shops. I will definitely be bringing my car to Buds from now on.