Posted on 7/3/2015
Car of the week blog: Week 7: 07/03/15 Bud’s is here to report in for week 7 of Car of the Week, 2009 Toyota Camry Hybrid! This weeks “car of the Week” is a Toyota Hybrid. Our technicians have been learning quite a bit lately as they work on vehicles that they don’t have years and years of experience with. Both of our techs have many years of Subaru experience so they rarely get tripped up on them, but some of the newer vehicles and types can give them a run for their money. This Camry Hybrid was pretty cut and dry though. The customer did their own oil change. A lot of people who change their own oil rarely have an issue but this time proved to be one of those rare times! After the car started running rough and making noise, the customer stopped to check their oil and realized that the oil plug had fallen out! They replaced the plug and filled the oil immediately, just to drive a very short distance and have the car stop completely. The ind ... read more
Posted on 3/26/2015
So, this past weekend our team had the privilege of attending the 2015 Automotive Training Expo, also known as simply ATE by local automotive professionals. ATE is a weekend event here in the Pacific North West that caters to independent auto shop owners and their teams. There are management and technical classes as well as lots of time for meeting new and interesting people in the industry after class time is over. Technicians are able to pick the brains of other techs and owners are able to recruit trainers to come help improve their shops. Service writers are able to take classes to ensure they have the skills to offer the best customer service around! Bud’s is so lucky to have an owner who believes in constant and continuing growth. With key note speakers at each event meal, every team member was offered new perspectives and a chance for open discussion with different teams. The keynote speakers were just the icing on the cake as far as Bud’s team was concerned though ... read more